Privacy Policy – Kindercentrum vzw
Privacy Policy
At Kindercentrum vzw, we highly value your privacy and the careful handling of your personal data. We therefore process personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable Belgian privacy legislation.
In this Privacy Policy, we explain which personal data we process, why we process it, how long we retain it, and what your rights are.
1. Who processes your personal data?
Kindercentrum vzw is the data controller responsible for processing your personal data.
Kindercentrum vzw
Koning Albertstraat 43
8791 Waregem
Belgium
E-mail: info@kindercentrum.be
Website: www.kindercentrum.be
Kindercentrum vzw is currently not legally required to appoint a Data Protection Officer (DPO). If you have any questions regarding privacy or the processing of your personal data, you can contact us via info@kindercentrum.be.
2. When do we process personal data?
We process personal data when:
- you use our childcare services;
- you register or enrol a child;
- you contact us;
- you apply for a job;
- you participate in one of our activities or events;
- you visit our website;
- you are a supplier or business partner of Kindercentrum vzw.
3. What personal data do we process?
Depending on the services we provide, we may process the following categories of personal data:
Identification data
- First name
- Last name
- Date of birth
- National registration number (where legally required)
Contact details
- Address
- Telephone number
- E-mail address
Family information
- Family composition
- Contact persons
- Emergency contacts
Financial information
- Billing information
- Bank account number
- Tax-related information
Childcare-related information
- Attendance records
- Reservations
- Absences
- Childcare history
Health information
Where necessary to ensure the safe care of your child, we may process limited health information, such as:
- Allergies
- Medication
- Dietary requirements
- Relevant medical information
We only process the information that is necessary to provide safe and appropriate childcare.
Recruitment information
When you apply for a position at Kindercentrum vzw, we may process:
- Curriculum Vitae (CV)
- Cover letter
- Work experience
- Diplomas and qualifications
4. Why do we process your personal data?
We process personal data only for specific and legitimate purposes, including:
- providing childcare services;
- ensuring the safety and well-being of children;
- informing parents;
- managing reservations and attendance;
- issuing invoices;
- processing subsidies correctly;
- complying with legal obligations;
- handling job applications;
- improving our services;
- sending newsletters (where consent is required).
5. On what legal basis do we process personal data?
We process personal data on one or more of the following legal grounds:
- performance of a contract;
- compliance with a legal obligation;
- legitimate interest;
- consent (for example, for newsletters or certain photographs).
6. With whom do we share personal data?
We only share personal data where necessary.
We work with specialised data processors, for example for:
- childcare planning;
- invoicing;
- accounting;
- payroll administration;
- IT services;
- cloud storage;
- website hosting;
- e-mail services;
- newsletters;
- software providers.
Where required by law, we conclude data processing agreements with these parties.
We never sell your personal data to third parties.
7. Are personal data transferred outside the European Economic Area?
Whenever possible, we work with suppliers that process personal data within the European Economic Area (EEA).
If personal data are exceptionally transferred outside the EEA, this will only take place where appropriate safeguards have been implemented in accordance with the GDPR.
8. How do we protect your personal data?
We take appropriate technical and organisational measures to protect your personal data.
These include, among others:
- Multi-Factor Authentication (MFA)
- Encrypted connections
- Role-based access control
- Secure cloud environments
- Backups
- Security monitoring
- Antivirus and anti-malware protection
- Regular software updates
- Staff training and security awareness
All employees are bound by confidentiality obligations.
9. How long do we retain personal data?
We do not retain personal data longer than necessary.
Retention periods depend on:
- legal obligations;
- subsidy regulations;
- tax legislation;
- the duration of our services.
After the applicable retention period has expired, personal data are securely deleted or anonymised.
10. What are your rights?
You have, among others, the right to:
- access your personal data;
- request correction of inaccurate data;
- request deletion of your data (where legally permitted);
- request restriction of processing;
- object to processing;
- request data portability;
- withdraw your consent where processing is based on consent.
You can exercise these rights by contacting us via:
We will respond to your request as soon as possible and no later than one month after receiving it.
11. Cookies
Our website uses cookies.
More information can be found in our separate Cookie Policy.
12. Social media
Kindercentrum vzw is active on several social media platforms.
If you contact us through social media, the privacy policies of the respective platform also apply.
We recommend that you do not share sensitive personal information through social media.
13. Complaints
If you are not satisfied with the way we process your personal data, we encourage you to contact us first so that we can try to resolve the matter together.
You also have the right to lodge a complaint with the Belgian Data Protection Authority:
Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)
Drukpersstraat 35
1000 Brussels
Belgium
Website: www.gegevensbeschermingsautoriteit.be
14. Changes to this Privacy Policy
Kindercentrum vzw may update this Privacy Policy from time to time due to changes in legislation or our services.
The most recent version is always available on our website.
